● Dr. Joey Collins, Psy.D. | SPU Founding Faculty β€’ 20+ Years Executive Advisory

Research Badge
Based on Research With Accounting Professionals

FIRM BURNOUT

PROFILE ASSESSMENT

Based on research with accounting and professional service firms, four firm

profiles emerged. Answer 12 questions β€” takes about 3 minutes β€” to see

which profile best describes your firm and what to do about it.

PLEASE ENTER YOUR EMAIL TO COMPLETE THE ASSESSMENT AND RECEIVE YOUR RESULTS

Your report includes your firm's burnout profile, dimensional risk scores, and Dr. Joey Collins' three prescribed interventions.

Ex: John
Ex: Doe
Four Firm Burnout Profiles
The Four Firm Profiles
The Resilient Firm
Optimal & Sustainable
Sustainable Rhythm & High Trust β€” 12–20 pts
The Strained Firm
Elevated Friction
High Friction & Creeping Fatigue β€” 21–29 pts
The Overload Firm
Severe Chronic Overload
Chronic Urgency & Attrition Threat β€” 30–39 pts
The Crisis Firm
Acute Systemic Crisis
Systemic Breakdown & Critical Survival Mode β€” 40–48 pts
Research Statistics
73%
Clinically Meaningful Burnout

In national studies of professionals, 73% showed acute burnout riskβ€”and hours alone was NOT the primary driver.

42%
Leadership In Acute Crisis

In Collins Alliance research with accounting firms, 42% of managing partners and CEOs sit in the highest burnout category.

1%
Optimal Operating Profile

Only 1% of firms operate in true optimal resilience without deliberate, systematic boundary architecture.

12
Evidence-Based Questions

Distilled from 25 years of organizational psychology research by Dr. Joey A. Collins, PsyD.

Research Quote

β€œIf work isn’t working, it’s not a people problem. Give it time β€” and it becomes one.”

β€” Dr. Joey A. Collins, PsyD Β· Author, When Work Doesn't Work

WHEN WORK DOESN'T WORK

β€œWork should work. When it doesn't β€” that's the whole thing.”
Evidence-based burnout diagnostic modeled on the accounting
professional research by Dr. Joey A. Collins, PsyD, licensed psychologist
and Assistant Professor of Industrial-Organizational Psychology.

α—œ 100% Confidential Β· Designed for CPAs & Advisory Leaders

Β© 2026 Dr. Joey A. Collins, PsyD Β· whenworkdoesntwork.com Β· All rights reserved. Research-Backed Diagnostic β€’ Professional Services Burnout Framework