Privacy Policy

Information We Collect

We may collect information you voluntarily provide, including:

- Name, email address, and phone number

- Company, job title, or professional information

- Consultation and appointment information

- Form, survey, and assessment responses

- Coaching or consulting inquiries

- Course or resource registrations

- Purchase and transaction information

- Communications you send to us

Our website may also automatically collect technical information such as your IP address, browser, device type, pages visited, website interactions and approximate location.

Assessments & Sensitive Information

Some Collins Alliance assessments and resources address leadership, workplace experiences, burnout, stress, resilience, psychological capital, energy and wellbeing.

We use this information to provide the requested assessment, resource, coaching, educational experience or professional service.

Our assessments and educational resources are intended for professional development and educational purposes and should not be considered medical or mental health diagnosis or treatment.

Where information is considered sensitive or consumer health data under applicable law, we handle it according to applicable privacy requirements.

How We Use Your Information

We may use your information to:

- Respond to inquiries and schedule consultations

- Provide coaching, consulting and professional services

- Deliver assessments, courses and resources

- Process purchases

- Send appointment and service communications

- Provide customer support

- Improve our website and Services

- Conduct analytics and research

- Send marketing communications where permitted

- Maintain security and comply with legal obligations

Email & SMS Communications

If you provide your contact information, we may send communications related to your request, appointment, purchase or program.

If you opt in to marketing communications, you may unsubscribe from emails at any time using the unsubscribe link provided.

For applicable SMS communications, you may reply STOP to opt out. Message and data rates may apply.

Cookies & Analytics

We may use cookies and similar technologies to operate our website, understand visitor behavior, measure website performance and improve our marketing and Services.

You may manage cookies through your browser or available website privacy controls.

How We Share Information

Collins Alliance does not sell your personal information for money as part of our ordinary business operations.

We may share necessary information with trusted service providers that help us operate our business, including providers for:

- Website and customer relationship management

- Scheduling and forms

- Email and SMS communications

- Payment processing

- Professional assessments

- Course and resource delivery

- Analytics and cloud services

We may also disclose information when required by law or when reasonably necessary to protect our rights, users or Services.

Third-party platforms may maintain their own privacy policies and practices.

Payments

Payments may be processed through third-party payment providers. Collins Alliance may receive transaction information but generally does not directly store your complete credit or debit card information.

Data Security & Retention

We use reasonable administrative, technical and organizational safeguards designed to protect your personal information.

We retain information only for as long as reasonably necessary to provide our Services, maintain appropriate business records and comply with legal obligations.

However, no online system can guarantee complete security.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct or request deletion of certain personal information or withdraw consent where applicable.

Washington residents may also have additional rights regarding certain consumer health data under Washington law.

To submit a privacy request, contact:

[email protected]

We may need to verify your identity before processing certain requests.

Children's Privacy

Our website and Services are intended primarily for adults and professionals. We do not knowingly collect personal information online from children under 13 without appropriate authorization.

Third-Party Links

Our website may link to third-party websites, assessment providers, booksellers, social platforms or other services.

Their privacy practices are governed by their own policies, and we encourage you to review those policies when leaving our website.

Testimonials & Case Studies

Collins Alliance may publish testimonials, client experiences, case studies or examples describing how individuals or organizations have used its Services.

These examples represent individual experiences and do not guarantee that another client will achieve identical or similar results.

Where appropriate, identifying information may be changed, anonymized or used with permission.

Changes to This Policy

We may update this Privacy Policy as our Services, technology or legal requirements change. The latest version will always display the updated date at the top of this page.